Terms & Conditions

Acceptance Of Terms

Preplaced provides its “Service” (as defined below) to you through its web site located at www.preplaced.in(the “Site”), subject to this Terms of Engagement agreement (“TOE”). By accepting this TOC or by accessing or using the Service or Site, You acknowledge that you have read, understood, and agree to be bound by this TOE. If You are entering into this TOC on behalf of a company or other legal entity, You represent that You have the authority to bind such entity and its affiliates to these TOE, in which case the terms “you” or “your” shall refer to such entity and its affiliates. If you do not have such authority, or if you do not agree with these TOC, You must not accept these TOC and may not use the Service.
Preplaced may change this TOE from time to time without prior notice. The revised terms and conditions will become effective upon posting and if You use the Service after that date, we will treat your use as acceptance of the revised terms and conditions. If any change to this TOE is not acceptable to You, your only remedy is to stop accessing and using the Service. 

Our Service, Content & Copyright
All website design, text, and graphics are the property of Preplaced. Permission to use the information on this Web site is granted subject to the following conditions: An individual may view or download this web site or print one hard copy of it for his/her personal use.The Sitethe on-demand Preplaced interviewsopportunity for mentors to provide the service and all software, data, text, images, sounds, video, and content made available through the Site or services, or   developed by Preplaced. Any new features added to these services are also subject to this TOE.

Terms Of Service
This agreement is between Preplaced, and its clients. Candidates and mentors who want to be a part of Preplaced and its services comprise the client-side. Unless the context requires otherwise, Preplaced and/or its assigns shall be referred to as "us, we, or our" and you shall be referred to as "you or your"
• You will not hold Preplaced, its officers, editors, and representatives liable for any denied admissions to any graduate or professional program or school or any denial of employment.
• We have made NO contract or a written clause about what our service will do for your chances of admission to any graduate or professional school or program at any institution, corporation, business, or government agency.
• Preplaced disclaims any implied or express warranties, including but not limited to, the essays', resumes’, interviews’ and your fitness for any job or graduate or professional program after the conclusion of the service.
• If you are an assignee by Preplaced to deliver Preplaced’s services, you are responsible for the justification or clarification to your authority underneath whose terms and conditions you might have be subject to, should such scenario occur.
• Preplaced never encouraged, suggested or implied to overlook if you are being subjected to violating any already acting external clauses or contracts.

Disclaimer Of Responsibility
Preplaced is providing this web site and its contents on an "AS IS" basis and makes no representation or warranty of any kind, express or implied, concerning this site or its contents. Preplaced disclaims all such representations and warranties and suggests your aptness for a particular profile only for educational purposes. Also, Preplaced does not represent or warrant that the information accessible via this site is accurate, complete, latest, or quoted in any way.

Neither Preplaced nor any of its directors, employees, editors, or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including without limitation compensatory, direct, indirect, or consequential damages, loss of income or data, loss of or damage to property, and claims of third parties.

The services described herein are provided "AS IS" without any warranty of any kind, either express or implied. In no event will Preplaced, its officers, directors, employees, editors, and representatives be held liable for any damages of any kind, including without limitation compensatory, direct, indirect, or consequential damages, loss of income or data, loss of or damage to property, and claims of third parties arising from any clients' rejection from any graduate, or professional program and employment of any kind.

Modification Of Terms Of Service
Preplaced will change, modify, or delete its information on the website at its sole discretion.

Governing Law
You acknowledge that you have read these terms, understand them, and agree to be bound by them. You further agree that it is the complete and exclusive statement of these terms between you and preplaced which supersedes any proposal or prior agreement, written or oral, and any other communication between you and preplaced relating to the subject matter of these terms.

Privacy Policy

This Privacy Policy relates to the collection, use and disclosure of personal data, including special or sensitive personal data, Preplaced. Personal Data is information relating to an individual as more fully defined here in below. Preplaced is committed to protecting your privacy and ensuring that you have a secured experience on our website and while using our products and services(collectively, 'Products').This policy covers the Preplaced website www.preplaced.in  and all the subdomains under preplaced.in. Please refer to the following link to read our terms of service Terms & Conditions. This policy outlines Preplaced’s, its subsidiaries and affiliated companies handling practices and how we collect and use the information you provide in the course of your use or access of our systems through online interfaces (e.g.website, mobile applications etc.). In this Privacy Policy, “Personal Data” means any information that can be used to individually identify a person and may include, but is not limited to, name, email address, postal or other physical addresses, title, and other personally identifiable information. By using our services or products, it will be deemed that you have read, understood and agreed to be bound by this policy detailed hereunderWe will be the processor of the Personal Data that is provided, collected and/or processed pursuant to this policy, except where otherwise expressly stated. 

Information We Collect
We will only collect information which you share with us. You can choose what information you want to share with us.We will collect your information only if you choose to share it through the Company Systems. We will collect the following information about you or related to your use of the Company’s Systems.
• Any personal or PII that you may submit or may be required to submit for registration and continued use of the Company Systems or receive the services by Preplaced.
• The recordings of the sessions conducted via Preplaced for you to refer back when needed and for our product research purpose.
• Your name, title, gender, date of birth, email address, telephone number (Home/work/mobile telephone number), profile/display picture, login name, screen name, nickname, or handle, country/state/postcode or city of residence, postal or other physical address, name(s) of the school/university (including grades and graduation year),name(s) of the workplace, job position/designation (including salary), resume/CV, information related to social profiles, such as Facebook, Google, GitHub etc., IP addresses and other information collected passively (as further detailed in the “Passive Collection” section below), may be collected.
• Any other information you may choose to further provide us, without limitation, any information to update your account and profile, if required, to fill out any forms, provide your feedback to surveys, write any articles on the Company Systems, or to use any features of Company Systems.

We collect and/or process your Personal Data as a part of the following activities related to our Products:
• Account registration, use of certain Product features, creating or taking tests, generating reports based on information collected from use of our Products.
• Requesting service and support for our Products and providing such support, registering for an event, participating in an online survey, participating in discussion groups or forums.
• Registering for newsletter subscriptions, customising the content you see as per relevance.

Please do not include any personal information, personally identifiable information or sensitive personal information unless specifically requested by Preplaced as part of the registration or other applicable processes. If Preplaced determines that any information you have provided or uploaded violates the terms of this policy, Preplaced shall have the right, in its absolute discretion, to delete such information without incurring any liability.

We may also periodically use your information received from your affiliated entities, business partners and other third-party sources and combine it with your account information. For example: if you access or login to our Company Systems via a third-party source like Facebook, Twitter, LinkedIn, we may receive your registration information, updated information and combine that with information we collect through our Company Systems or add it to your account information on our Company Systems.

How We Use Your Information
Preplaced will use your Personal Data only in accordance with this policy. If you do not wish us to continue using your Personal Data in this manner you can request for deactivation of your account from account settings.

We will only process your Personal Data if we have a lawful basis for doing so, which includes but is not limited to the following

Consent, contractual necessity (i.e. processing that is necessary for the performance of a contract with you, such as your user agreement with us that allows us to provide you with the Products) and our legitimate interests or the legitimate interest of others (e.g. our users) such as:

• Provide you with the websites and services, together with any support you may request.
• Respond to your inquiries or fulfill your requests.
• Diagnose Website and Service technical problems.
• Send you information that we believe may be of interest to you, such as Service.
• Announcements, newsletters, educational materials, and event information.
• Send you administrative information such as notices related to the Services or policy changes.
• Understand how the Websites and Services are being used in order to enhance and optimize them.
• Prevent, detect, mitigate, and investigate fraudulent or illegal activity.
• As described to you at the point of collection of the information.
• Complying with our legal obligations, resolving disputes with users, enforcing our agreements.
• Protecting, investigating and deterring against fraudulent, harmful, unauthorized or illegal activity.

Data Security
The information that you provide, subject to disclosure in accordance with this policy, shall be maintained in a safe and secure manner. Your information shall be protected, to a commercially reasonable extent, against unauthorised access, use, or disclosure. Our databases and information are stored on secure servers with appropriate firewalls. Further, we use vulnerability scanning and scanning to PCI standards annually and our Company Systems are subject to regular Malware Scanning.

Additionally, we use SSL certificate to encrypt all the data being transferred.
As a user of the Company Systems, you have the responsibility to ensure data security. You must not disclose to any person the authentication parameters that are assigned to you including Your username or password for your use of the Company Systems. You acknowledge that you will be solely responsible for all acts committed by use of your username /other authentication parameters.

Given the nature of internet transactions, Preplaced does not take any responsibility for the transmission of information collected from you or are generated by your use of the Company Systems or the services. Any transmission of such information over the internet is done at your sole risk. Preplaced does not take any responsibility for you or any third party circumventing the privacy settings or security measures contained on the Company Systems.

Notwithstanding anything to the contrary, while Preplaced will use all reasonable efforts to ensure that any information collected from you or are generated by your use of the Company Systems or the services is safe and secure, it offers no representations or warranties that the security measures are adequate, safe, fool proof or impenetrable.

Refunds & Cancellation

Payments & Refunds
The Service is made available on a per plan/package basis. The prices for various practice sessions\ are subject to
change. For some of the plans, there might be introductory offers under which there will be discounts offered and price for a particular session may be increased once the initial offers are over. Preplaced will not be responsible for the difference in pricing for different users for the same practice sessions due to variation in duration, purchase channel, or other possible discrepancies.

We use Razorpay as our Payment partner. Payment Confirmation receipt will be sent to the users once they purchase any services offered by Preplaced. This receipt will act as a single proof of Payment done at your end and Payment acknowledged from Preplaced.

For Candidates/Customers:

For any packages offered by Preplaced, the 1:1 Mock Interview session will be scheduled only after talking to the candidates and the mentor. Only after confirming the availability & convenience of both the parties will Preplaced go ahead with the scheduling of the session.
• Once the session is scheduled, the candidate can contact Preplaced: Minimum 12 hours before the session commences, for any reschedule request. 
• Any request to reschedule the upcoming session will not be entertained if the candidate reaches out to Preplaced when there is less than 12 hours for the session to commence. The session will continue to start at the pre-decided time in such cases.
• If the candidate is not satisfied with the overall experience offered by Preplaced, Preplaced will arrange a new session for the candidate with a different mentor of same or more expertise, without any extra cost.
• However, if the candidate is still not satisfied with the experience offered by Preplaced, they will receive complete refund of the payment done. Once refund is done, their package will be deemed as Cancelled.Once any services is purchased, it cannot be cancelled or be refuted by the candidate on any ground except for the one mentioned above.

For Mentors:

Mentors who are delivering Preplaced’s services are bound to comply with the number of deliverables assigned and informed to them at the commencement. These deliverables per candidate may be in the form of: Number of interviews to conduct, the obligation to respond to candidate’s request/query, adhere to and be available at the prescheduled time, the minimum amount of tenure the interview takes place, completion of CV curating if the candidate has opted for such service.
•The mentors would be compensated at the end of the week after referring to the number of sessions/hours the mentor has spent with the candidates in that week.
• Preplaced has different Tiers of Mentors based on their experience, punctuality score and reliability index. Compensation would be made as per the pre-decided agreed amount during the Mentor onboarding process.
• For any packages offered by Preplaced, the 1:1 Mock Interview session will be scheduled only after talking to the candidates and the mentor. Only after confirming the availability & convenience of both the parties will Preplaced go ahead with the scheduling of the session.
• In case of any emergency or some other grounds, the Mentors are requested to contact Preplaced and gives them a heads up about their unavailability, 12 hours before the scheduled session.
• Failure to do so, would compel Preplaced to lower your reliability index. Mentors with high reliability index are more prone to get more candidates.

You are responsible for properly cancelling your account. The account owner (as defined in the registration procedure) can cancel the account at any time by sending a mail to us. All of your content will be immediately deleted from the Service upon cancellation. This information cannot be recovered once your account is canceled. If You cancel the Service after completing the payment, there will be no refund allowed and if an account is deactivated before you consume the service.
Preplaced reserves the right to: 
• modify or discontinue, temporarily or permanently, the Service (or any part thereof)
• refuse any current and future use of the Service, suspend or terminate your account (any part thereof) or use of the Service and remove and discard any of your content in the Service, for any reason, including, if Preplaced believes that You have violated these TOE.
• However, if the candidate is still not satisfied with the experience offered by Preplaced, they will receive complete refund of the payment done. Once refund is done, their package will be deemed as Cancelled.
• Once any services is purchased, it cannot be cancelled or be refuted by the candidate on any ground except for the one mentioned above.